TERMS & CONDITIONS
CUSTOMER CARE
*Terms and Conditions**
**Last Updated: October 07, 2024**
Welcome to the Eco Spa Canada website (hereinafter referred to as "the Site"). By accessing or using this Site, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Site.
**1. Introduction**
Eco Spa Canada, including Eco Spa Vancouver and Eco Spa & West Coast Spas, provides a range of wellness services, products, and information. These Terms apply to all visitors, users, and others who access the Site.
**2. Services**
We offer various spa and wellness services, including but not limited to massages, facials, body treatments, and wellness consultations. All services are subject to availability and may change without notice.
**3. Booking and Cancellation Policy**
- **Booking:** Appointments can be made via our website, phone, or in person. A valid credit card is required to secure your booking.
- **Cancellation:** We require a minimum of [24/48] hours’ notice for any cancellations or rescheduling. Cancellations made with less notice may incur a fee of [specify amount, e.g., 50% of the service cost].
**4. Payment Terms**
Payments can be made via credit card, cash, or gift cards. All prices are listed in Canadian dollars and are subject to applicable taxes.
**5. Health and Safety**
Clients are responsible for informing the spa staff of any allergies, medical conditions, or injuries that may affect their treatment. Eco Spa Canada reserves the right to refuse service if it is deemed unsafe for the client or staff.
**6. Privacy Policy**
Your privacy is important to us. Please review our Privacy Policy [link to Privacy Policy] to understand how we collect, use, and protect your personal information.
**7. Intellectual Property**
All content, features, and functionality on the Site, including but not limited to text, graphics, logos, and images, are the exclusive property of Eco Spa Canada and are protected by applicable copyright, trademark, and other intellectual property laws.
**8. Limitation of Liability**
To the fullest extent permitted by law, Eco Spa Canada will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our services.
**9. Governing Law**
These Terms and Conditions are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.
**10. Changes to Terms**
Eco Spa Canada reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes are made constitutes your acceptance of the new Terms.
**11. Contact Information**
For questions or concerns regarding these Terms and Conditions, please contact us at:
- **Email:** info@ecospascanada.com
- **Phone:** 1.236.300.5955
Thank you for choosing Eco Spa Canada!
WHOLESALE INQUIRIES
Eco Spa welcomes wholesale inquiries from businesses interested in becoming new dealers. We are committed to fostering partnerships that promote our sustainable and eco-friendly products. By joining our network, dealers gain access to exclusive pricing, marketing support, and comprehensive training on our offerings. We value collaboration and strive to ensure our dealers are equipped to succeed in promoting a healthier lifestyle while contributing to environmental sustainability. Reach out today to explore the benefits of partnering with Eco Spa!
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
-Square
- Offline Payments